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Administrative Office

Columbus, Ohio

Branch Locations

Columbus, Ohio – Reed Rd.

Columbus, Ohio – East Broad St.

Westerville, Ohio – State St.

DeGraff, Ohio

West Manchester, Ohio

Lake Mary, Florida

Quick-Reference Numbers

Use these numbers for easy access to key departments. For inquiries specific to Deposit Services during business hours, please call your local branch office.

Large SBA/USDA Loan Division


Consumer Lending Division


Deposit Customer Service


24/7 Automated Telephone Banking


Small SBA Loan Division


Loan Servicing


Lost or Stolen Card After-hours


Lost or Stolen Card

To report a lost or stolen card during regular business hours, contact your Local Branch or call Customer Service at 800-686-2052. For after-hours assistance, call 800-472-3272.

CardValet mobile app users may promptly turn off their card and report it as lost or stolen by contacting their local branch or calling Customer Service or the after-hours phone number.

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